Recut
Privacy Policy
Effective 10 October 2026
Recut is built so that your work stays with you. Your projects and files live on your own device, your provider keys are kept encrypted in your account and go only to the provider they belong to, and we keep no database of what you make.
Recut is operated by ZAPX SOLUTIONS LIMITED ("we", "us"). This policy covers the Recut Mac app, the web app at tryrecut.com/app and this website.
What stays on your device
- Projects, files and results. On the Mac they are stored in the app's folder on your disk. In the web app they are stored in your browser. They are not uploaded to Recut.
- Editing on your device. Trimming, joining, resizing, converting and adding audio run on your device. Those files are not sent anywhere.
What we receive
| What | Why | Where it goes |
|---|---|---|
| Your name and email address, from Google or Apple when you sign in | To know which account is yours | Held in a signed session on your device and in your billing record at Stripe. We run no account database. |
| Provider keys you connect (fal, Replicate, ElevenLabs) | So your keys work on every device you sign in on, without being kept on any of them | Encrypted (AES-256-GCM) under a key only our server holds, and stored in private storage at Vercel. When your device runs a model it fetches the key, keeps it in memory only, and sends it only to the provider it belongs to. Keys are never logged; settings show only their last four characters. |
| Subscription status | To know whether your trial or subscription is active | Stripe, our payment processor. We never see your card number. |
| What you ask the included agent: your message, the plan so far, short descriptions of your files, and small previews of results so it can check them | To plan and carry out your request | Sent through our server to the AI model that answers (Google Gemini, or OpenAI as a fallback, through Vercel AI Gateway). We do not store it. We keep a count of your requests per day to enforce the daily limit. |
| Technical logs: IP address, browser or app version, the address requested, time | To run the service, find faults and stop abuse | Our hosting provider, Vercel, for a limited time. |
| Update checks from the Mac app: its version and your IP address | To offer you a newer version | Our server at Vercel. |
| Usage events from the apps and the web app: which steps you reach (opening the app, signing in, each onboarding step, seeing the plans, starting a trial or subscription, sending a request, running a plan, saving a result), a few counts and labels about them (such as how many files or steps, the sign-in method, the plan, or the kind of result), your Recut user ID (not your name or email), a random ID for the install, the app version, platform, device type, screen size and language, and your country and region worked out from your IP address | To understand which parts of Recut work and where people get stuck | Sent through our server to Google Analytics. Never your prompts, files, file names or results, and never your IP address itself. Kept for 14 months. |
The apps and the web app contain no advertising trackers, and we do not sell personal information. We measure how Recut is used with Google Analytics as described above, with its advertising features and Google signals turned off; nothing from Google runs in the apps, and the events go to Google only through our server.
This website (tryrecut.com, not the app) can measure our ads on X (Twitter), but only if you choose Accept in the banner. X's pixel then sets a cookie and tells X that you visited and whether you clicked Download or Open in your browser, so we can see which ads work. If you choose No thanks, nothing loads. You can change your mind at any time with Ad cookies at the bottom of the home page. X handles that information under its privacy policy.
Model providers you connect
When a step runs on a model, Recut sends that step's prompt, settings and input files from your device to the provider whose key you connected (fal, Replicate or ElevenLabs). That is a direct relationship between you and the provider: their terms and privacy policies apply, and they bill you.
One exception in the web app: browsers cannot call Replicate directly, so those requests, with your Replicate key, pass through a relay on our server on their way to Replicate. The relay forwards them and does not store the key or the content. The Mac app talks to Replicate directly.
Who else is involved
- Vercel hosts this website, the web app and our server.
- X (Twitter) measures our ads on this website, only if you accept ad cookies.
- Google Analytics receives the usage events described above, from our server, to report how Recut is used.
- Stripe handles payments and subscriptions.
- Google and Apple provide sign-in.
- Google and OpenAI, through Vercel AI Gateway, run the included agent's model.
- fal, Replicate and ElevenLabs, only if you connect them, run the models you choose.
These companies may process information in countries other than yours, including the United States.
How long things are kept
- Your projects stay on your device until you delete them or remove the app or the site's data in your browser.
- Your provider keys stay in your account until you remove them in Providers, or until you ask us to delete your account.
- Your billing record stays at Stripe while you have an account, and afterwards for as long as tax and accounting rules require.
- Requests to the included agent are not stored by us. The model providers handle them under their own terms.
- Technical logs are kept by Vercel for a short period.
- Usage events are kept in Google Analytics for 14 months.
Your choices
- You can remove a provider key at any time in Providers; it is deleted from our storage straight away.
- You can cancel your subscription at any time from your account menu.
- You can ask us for a copy of the personal information we hold about you, to correct it, or to delete it, by writing to labszapx@gmail.com. We answer within 30 days. Depending on where you live you may also have the right to complain to your data protection authority.
Children
Recut is not for children under 16, and we do not knowingly collect their information.
Changes
If this policy changes in a way that matters, we will say so in the app or by email before the change takes effect. The date at the top shows the current version.
Contact
ZAPX SOLUTIONS LIMITED · labszapx@gmail.com